General FAQ
AYT Transfers
What is the airport transfer service?
The airport transfer service is a transportation service that provides planned and safe transportation of passengers between the airport and a hotel, home, villa, or designated address.
Can I get support after booking?
Yes. After booking, you can get help from the customer support team for flight changes, hotel updates, time adjustments, or emergencies.
Are your VIP vehicles fully licensed and insured?
Absolutely. Safety and legality are the absolute pillars of our premium transport agency. All vehicles in our fleet are fully registered, under official state licensing for tourism transport (such as TURSAB and D2 licenses in Turkey) and carry comprehensive passenger insurance (including seat insurance and public liability coverage). Our drivers are fully licensed, undergo regular medical checks and carry certified professional driving credentials.
Do you operate during public holidays or night hours?
Yes, we operate 24 hours a day, 7 days a week, 365 days a year. Our service runs continuously during all public holidays, national celebrations, weekends, and late-night hours. No matter when your flight lands or takes off, our customer support team is always awake, and our chauffeurs are always ready. There are no surprise price surges or hidden night-time fees; your booked rate remains fully fixed.