Making a Booking
AYT Transfers
Is the airport transfer service only for hotels?
No. The airport transfer service can be provided to hotels, villas, private addresses, resorts, city centers, and other designated locations.
Are airport transfer prices fixed?
In professional transfer services, the price is determined during booking. Depending on the selected service type, a fixed price, per-person price, or per-vehicle price can be applied.
How can I reach customer support after booking?
You can instantly reach our customer representatives through the contact numbers in your confirmation email, our 24/7 active WhatsApp support line, or the contact form on our website.
Can I book by phone or WhatsApp?
Yes. Apart from our website, you can easily create your booking with the help of our representatives by calling our contact numbers or through our WhatsApp support line.
Can I make multiple transfer bookings at the same time?
Yes, you can make round-trip bookings through our system, as well as create multiple transfer transactions for different dates and routes.
What should I do if I lose my booking number?
If you lose your booking number, you can regain access to your details by contacting our customer service with the email address or phone number you used during booking.
Can I change my booking details later?
Yes, within our cancellation and amendment policy, you can update your booking details by contacting our customer service up to a certain time before your transfer.
When will I receive confirmation after booking?
Right after you complete your booking and payment, a confirmation email and SMS will be sent automatically to the contact details registered in the system.
How can I book a transfer?
You can easily book a transfer by selecting your departure and arrival points, date, and time on our website. After choosing the suitable vehicle for your needs, you can confirm your booking by completing the payment step.
Is my transfer vehicle planned according to my flight time?
Yes. Transfer planning is done taking into account the flight time, landing information, baggage process, and arrival region.
Can a last-minute airport transfer booking be made?
Yes. Last-minute transfer bookings can be accepted subject to operational availability. However, early booking is safer during high seasons.
Do all reservations need to be made in advance?
How can I book a private transfer from Antalya Airport?
You can easily book your private Antalya Airport transfer through our website. Select your pickup point, destination, travel date, time, passenger number and preferred vehicle type, then complete your booking with your flight details. Your transfer confirmation is sent by email or WhatsApp.
How do I know if my booking is confirmed?
Is the transfer private or shared with other passengers?
Our service is a private transfer. The vehicle is reserved only for your booking and is not shared with other passengers. You travel directly from Antalya Airport to your hotel or address without waiting for other guests.
Can you provide baby seats and child seats?
Yes. Baby seats, child seats and booster seats can be provided for Antalya Airport transfers upon request. Simply inform us about the children's ages during booking.
Do you provide transfers during the night?
Yes. Our Antalya Airport private transfer service operates 24 hours a day, 7 days a week. You can book transfers for late-night arrivals and early morning departures.
Can I book arrival and return transfers together?
Yes. You can book both your arrival and departure Antalya Airport transfers in a single reservation. This ensures that your return transfer is arranged in advance.
Can I cancel my transfer reservation?
Yes. Cancellation conditions are provided during booking. Depending on the notice period, free cancellation or refunds may be available.
Is there a luggage limit in your vehicles?
Each vehicle type has a recommended passenger and luggage capacity. By informing us of your luggage requirements during booking, we can allocate the most suitable vehicle.
Can I receive WhatsApp support before or after my transfer?
Yes. Our operations team provides 24/7 support via WhatsApp. You can contact us for booking changes, flight updates, driver information or transfer assistance at any time.
Can I update my flight number after booking?
Yes. Simply contact our customer support team with your updated flight details. Your booking will be adjusted accordingly and shared with our operations team.
Is the service door-to-door?
Yes. Our Antalya Airport private transfer service is provided door-to-door. You are collected from the airport and taken directly to the entrance of your hotel, villa or specified address.
Is free Wi-Fi available in the transfer vehicles?
Many of our private transfer vehicles offer complimentary Wi-Fi. Availability may depend on the selected vehicle and operational conditions. We recommend mentioning your Wi-Fi requirement when booking.
Is complimentary bottled water provided?
Yes. Complimentary bottled water is available in many of our private transfer vehicles. This service is particularly appreciated on longer Antalya transfer routes.
Can my booked vehicle be upgraded?
Yes. When operationally required, your reservation may be upgraded to a higher-category vehicle at no additional charge. These upgrades are offered to enhance passenger comfort and service quality.